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Building the Foundation for Successful Password Self-Service Part 2: Password...

In my last article, we explored how a properly implemented password self-service mechanism can yield a quick and early return on the identity management journey. Password self-service is a cornerstone...

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Building the Foundation for Successful Password Self-Service Part 3:...

So far we have established the value of properly implementing password self-service and successfully tackled building effective password governance. The next step is to develop “challenge...

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Building the Foundation for Successful Password Self-Service Part 4: Initial...

In the last article, we discussed how to establish appropriate challenge questions to facilitate password self-service. But that’s just half of the password self-service equation. The other half has...

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Building the Foundation for Successful Password Self-Service Part 5: User...

So far this month, we’ve updated the <password policy>, created appropriate <challenge questions>, and come up with a strategy for setting initial passwords. Now we are ready to start...

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Memo to the security team:educate, don’t embarrass us

The moment we judge someone, we forfeit the ability to help. Seems like a lot of what is being promulgated in so-called “security awareness“ today is nothing short of berating people with a...

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When good intentions lead to bad password advice

Ever ask someone “How does a password work?” I’m curious what the response is. I’ve spent the last decade working with companies to successfully change the way people build, use, and maintain...

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Understanding awareness, training, and development

The key to learning and teaching new skills lies in a three-step advancement: awareness, training, and development. These steps guide learning new skills, including effective communication, how to...

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